FAQ

Are your products certified organic?

Yes, they all are! Certified organic according to the COSMOS standard.

Are they recyclable?

Yes! Fully recyclable box and bottle.

Are they clean and cruelty-free?

Of course! We'd never test on animals. That is unnecessary and cruel.

Are they vegan?

Yes all our products are vegan, except for the sunscreen. We're still working on a fully vegan formula.

What's the shelf life of your products?

Depending on the formula, you can expect a shelf life of 12-24 months. You will find an expiration date on the packaging, don't worry.

Are your products free of parabens, silicones, microplastics, mineral oil and derivatives?

Yes! We never use these materials.

Do you ship internationally?

Yes, we currently ship to the USA, EU, UK, Australia, UAE, Canada and Switzerland. We're working on a complete global solution. Feel free to contact us if you want us to ship to your country outside of these regions. There's always a solution.

How long does shipping take?

We're a small startup focused on sustainability and low-waste production. So to keep waste extremely low, we produce most of our skincare only after you have placed an order. Currently you can expect your order to arrive within 10 - 21 days, depending where you are located. As the company grows, we will improve on our logistics and you will get your order faster, we promise!

What's the return policy?

Due to the nature of our products and hygiene laws, we hope you understand that we currently can't accept returns for skincare products. Digital products can't be returned either. But you have 30 days to return the sweatshirt for a refund. Just contact us.

Can I sell your products in my store?

Probably. It really depens on your concept. Please contact us so we can talk.

Do you offer customized products?

At the moment we can offer customized packaging. The design of the box and bottle can be adapted to your taste (e.g. the moisturizer can be named "Your name's moisturizer etc.). Minimum order quantity is 5 items per category. We don't offer individualized skincare formulas as there is no way to make it sustainable and economical. Please contact us to order customized packaging.